Privacy Policy

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Private Notice 

FR3QU3NCI3S

Last updated 11 September 2024:V1

At fr3quencies, we are committed to protecting your personal data respecting your privacy. This privacy notice explains how we collect, use, store, and share your personal data when you interact with us, in accordance with the UK general data protection regulations (UK GDPR) and the Data Protection Act 2018.

Who we are.

Fr3quencies is a type of holistic healing and meditation based in Swanley Kent registered at Bremner Close and is the data controller for the purpose of data protection law.

What personal data we collect

We collect the following types of personal data.

Contact information: name, e-mail, address, postal address, phone number.

Transaction information: purchase details, payment methods

Technical information: IP address, browser type, and device data when using our website.

Communication preferences your preferences receiving communication from us.

How we use your personal data

We will only use up data where we have a lawful basis to do so. We will use your personal data for the following purposes.

To process to process orders and deliveries and deliver our products or service.

To respond to your inquiries and provide client support.

To send you information about promotions, special offers, and updates (if you've opted in to receive such communications)

To analyse how to use our website to improve its functionality and to comply with legal and regulatory obligations.

lawful basis for processing

We rely on several lawful basis for processing your personal data consent where you have provided your explicit consent (E.G. subscribing to our marketing)

Contractual obligation where processing is necessary to fulfil a contract with you.

legal obligation where we need to comply with the legal requirement.

legitimate interests for the purpose related to running and improving our business.

How we share your data:

We will only share your data with:

service providers trusted third parties have helped us operate our business such as payment process is an IT service provider.

Legal and regulatory are authorities ,where required to comply with the law.

We will never sell your personal data to third parties.

Data retention

We retain your personal data only for as long as necessary for the purpose outlined in this privacy notice and in line with our legal obligations. Customer data retained the duration of your relationship with us and for up to three years thereafter.

Marketing data retained until you withdraw consent or opt out of

Your rights:

You have several rights under data protection laws regarding your personal data including:

Right to access: request access to the personal data we hold about you.

Right rectification asks us to correct any in accuracies in your personal data.

Right to erasure ask us to request the deletions of your personal data in circumstances.

Right to restrict processing ask us to restrict processing of your data in specific situations.

Right to object to certain types of processing such as direct marketing

Right to data portability requests that we reserve your personal data to you or another organisation.

To exercise any of these rights please contact us at contact@fr3quencies.com

Security of your data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure.

International transfer

If we transfer your personal data outside of the UK or EEA, we will ensure it is protected by appropriate safeguards such as standard contractual clauses approved by the information commissioner’s office.

Cookies and tracking

Our website uses cookies and similar tracking technologies to improve your experience. For more details, please see all cookie policy.

Changes to this privacy notice

We might update this privacy private privacy notice from time to time any updates will be posted on this page and will notify you if significant changes occur.

How to contact us

if you have any questions about this privacy notice on how we handle your personal data please contact us at

* E-mail contact@fr3quencies.com

* Phone 07777 100 893

* Bremner close, Swanley. Kent.

If you are not satisfied with how we handle your personal data you have the right to logical complaint with the Information Commissioner's Office the UK's supervisory or variety for data protection.